Our Privacy Policy
Information control
Any personal information provided on this website or obtained is under the control of IDEAL SERVICES SIA, whose registered office is at 10/1 Riga Airport, Riga Airport, LV-1053, Marupe District.
What data does Avis collect?
Booking information: when booking a car rental, we ask for your name, home address, telephone number and email address. This helps us to process your booking, contact you if we have any problems with your enquiry or send you an email confirmation of any quotation received or booking made. If you pay for your rental at the time of booking, you will need to enter the type, number and expiry date of your payment card so that we can process your payment.
Online account: when you make a booking, we will provide you with the option to create an online account. If you agree, we will store the information you provide in our customer database. This will allow you to make future bookings more quickly. Deleting your online account will not delete the personal data we hold. You can view and correct the personal data we hold at any time, how to do this can be found in the ‘Access and update’ section.
Transaction history: we will keep an electronic record of all lease agreements and other transactions you have made with AVIS.
IP address: we collect your IP address when you visit our website. It only identifies your ISP (Internet Service Provider) and does not contain any information about you as a person. We use this information to help us understand more about the origin of traffic to the site.
Cookies: our website uses cookie technology. “Cookies” are encrypted text strings that a website stores on a user’s computer. Cookies allow us to tailor our website and offers to your needs and provide a better online experience. In addition, cookies are used to measure the usage of different pages on our website to help us make our information more relevant to your needs and easily accessible. The cookies we use are called “session” cookies and “persistent” cookies.
Session cookies are temporary and are automatically deleted when you leave our website. Permanent cookies remain on your computer’s hard drive until you delete them. We do not use cookies to collect information about your visits to other sites, nor to collect personally identifiable information about you other than that which you voluntarily provide in your dealings with our site. Cookies do not damage or corrupt your computer, programs or computer files.
How does Avis protect your data?
Secure Socket Layer (SSL) encryption technology is used to protect personal information, such as credit card details, when making a reservation.
Any personal information that we hold as part of a customer profile will be stored in a database that has physical and technological security controls and procedures in place.
Our commitment to data security
The security of your personal information is important to us. When you enter sensitive information (such as your payment card number) during any registration or booking process, we encrypt this information using (SSL- Socket layer technology) technology.
We follow generally accepted industry standards to protect personally identifiable information and personal data submitted to us both during transmission and as soon as we receive it. However, the Internet transmission method or electronic storage method is not 100% secure. Therefore, while we strive to use commercially reasonable means to protect your personal information, we cannot guarantee its complete security.
Changes to this policy
Any changes due to changes to the privacy policy will always be posted on our website page.
Cookie policy page Avis uses cookies on its website. A cookie is a small text file that is stored by your browser and allows it to remember information between web pages and browser sessions. Avis uses a number of “first party” cookies created and used by the Avis website and some third party cookies created by third parties on our website. These allow us to remember each part of a booking when you visit the site, remember customer details and display relevant content based on your preferences and journeys. They also help us understand user behaviour on our site, which means we can improve your experience.
Cookies can only store text, which is always anonymous and usually encrypted. Avis will never store any personal information in a cookie.